Welcome to the C Mobile Support pages. Seeing the benefits of the C Mobile service is easy, but sometimes you just have to ask a strait-forward question. Perhaps you need to know how to keep your existing number, or are trying to find the best way to top up? You will find all the answers here, plus answers to many other questions.
Our most popular FAQs are listed below, but the main FAQs page has many more if you can't find what you are looking for.
If you aren't able to find the answer to your question, then please get in touch get in contact with C Mobile, either by email or just call us. Have a look at our 'Contact Us' page for all the details.
Tips and tricks
The quick way to find all the information you need on the C Mobile network!
- Coverage Checker
What's the coverage like where I live?
- Keep Your Number
How do I keep my old number when I buy a C Mobile SIM?
- Order a SIM
Where can I get a C Mobile SIM?
- Add a Green Accessory
Can I get a mobile solar charger?
- View our Community Projects
How is C Mobile helping the environment?
- Recycle your handset
Can I recycle my old handset, rather than throwing it away?
- View our Tariff
What do I have to pay for calls and texts?
- Redeem your airtime
How do I redeem the airtime I bought online?
- How to Top Up
What are the best ways to top up my C Mobile SIM?
- Terms and Conditions
Where can I find the small print?
- Contact Us
Can I make a suggestion about the service?